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What You Agree To When You Use 7q7

Using 7q7 — whether to fund your account via bKash, Nagad, or Rocket, or to access the lobby — means you accept the conditions set out here.

Account eligibility rulesJurisdiction-dependent accessWallet and payment conditionsLive casino and slots
7q7 What You Agree To When You Use 7q7
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 7q7

We collect only what we need to run your account — your contact details, the wallet identifiers you use for bKash, Nagad, or Rocket transactions, and your session activity. We do not sell this data to third parties. Account passwords are hashed; wallet numbers are stored in encrypted form and used only for payment processing and identity verification.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable rules. You can request deletion by contacting support.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Requesting Changes

To update your registered details or request a copy of your data, submit a request via email support with your account ID and the mobile number on file.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a concern about how your information is handled, our support team is the right starting point. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Start a live chat session from the site footer. Available during operating hours for account and legal queries — have your registered mobile number ready.
Email Support Send a written request to our support address for formal legal queries, data requests, or account closure. We aim to respond within two business days.
Account Help Centre The help centre covers common questions about terms, wallet conditions, and account eligibility. Check there first for faster answers.

Common Questions About These Terms

These are the questions we hear most often about account conditions, data handling, and eligibility. If yours is not here, live chat or email support can help.

Access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this site is lawful where you are before registering.

Your wallet identifiers are stored in encrypted form and used only for payment processing and identity verification. We do not share them with third parties.

Send a written request to our email support address with your account ID and registered mobile number. We aim to respond within two business days.

No. All wallet methods — bKash, Nagad, Rocket — must be registered in your own name. Third-party wallet use is not permitted and will delay or block withdrawals.

Stop using the site and contact support to close your account. Continued use after a posted update means you accept the revised conditions.

Login uses OTP verification sent to your registered mobile number. If you think someone else has accessed your account, contact support immediately to freeze it.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.