What We Collect and Why
When you open an account with 7q7, we collect the information needed to run it — your name, contact details, and the payment method you use to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to
-
1
reconcile your account balance; we do not store your mobile wallet PIN or full account credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. This data is
-
2
not sold to third parties. We may share it with payment processors like bKash, Nagad, and Rocket to complete a transaction, or with regulatory bodies where local law in Bangladesh requires disclosure. Retention periods follow applicable legal requirements; account data is held while your account is
-
3
active and for a defined period after closure. You can request a copy of your data or ask us to correct inaccurate records by contacting support. Availability of certain features depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.